Help & Support
Find answers to your questions about payments, refunds, and booking management.
Payment & Refunds
Accepted Payment Methods
Credit / Debit Card
Visa, Mastercard, Amex via Stripe
Cash
Pay directly to the driver
Online Payment
Secure payment via Stripe checkout
Refund Policy
Modify or Cancel a Booking
How to modify or cancel
1
Contact us as soon as possible
Reach out via WhatsApp, email, or phone with your booking reference.
2
Provide the changes or cancellation request
Tell us the new date, time, or destination — or confirm you want to cancel.
3
Receive confirmation
We'll confirm the modification or cancellation by email within a few hours.