Cancellation & Refund Policy
At Mira Azur, we understand that plans can change. Our cancellation policy is designed to be fair and transparent.
Free Cancellation
You may cancel your booking free of charge up to 2 hours before the scheduled pickup time. A full refund will be issued if payment was already made.
Late Cancellation (less than 2 hours before pickup)
Cancellations made less than 2 hours before the scheduled pickup time will be charged 100% of the total trip price. This charge will be applied to the card on file.
Card on File
All bookings require a valid payment card to be securely stored. Your card will not be charged at the time of booking — it is held only as a security guarantee to cover late cancellation fees.
Need to Cancel?
To cancel your booking, please contact us via WhatsApp, phone, or email. You can also use the booking status page with your booking reference.
Timeline
✓ Free Cancellation
> 2h
⚠ 100%
< 2h